Avoiding Coronavirus Scams

woman holding covid-19 sign with warning tape saying "stop" in front of herScammers are taking advantage of fears surrounding the coronavirus. Protect yourself by staying informed. Below are some tips to help you identify and avoid scams.

Don’t click on links from sources you don’t know. They could download viruses onto your computer or device.

Don’t respond to texts and emails about checks from the government. The details are still being worked out. Anyone who tells you they can get you the money immediately is a scammer.

Watch for emails claiming to be from the Centers for Disease Control and Prevention (CDC) or experts saying they have information about the virus. For the most up-to-date information about the Coronavirus, visit the Centers for Disease Control and Prevention (CDC) and the
World Health Organization (WHO).

Ignore online offers for vaccinations and home test kits. There currently are no vaccines, pills, potions, lotions, lozenges or other prescription or over-the-counter products available to treat or cure Coronavirus disease 2019 (COVID-19) — online or in stores. At this time, there also are no FDA-authorized home test kits for the Coronavirus. Visit the FDA website to learn more.

Know who you’re buying from. Online sellers may claim to have in-demand products, like cleaning,
household, and health and medical supplies when, in fact, they don’t.

Fact-check information. Scammers, and sometimes well-meaning people, share information that hasn’t been verified. Before you pass on any messages, contact trusted sources. Visit here for links to federal, state and local government agencies.

Do your homework when it comes to donations, whether through charities or crowdfunding sites. Don’t let anyone rush you into making a donation. If someone wants donations in cash, by gift card, or by wiring money, don’t do it.

If you have any questions please call our Customer First Contact Center at (203) 462-4400 (Mon – Fri 8:30 a.m. to 4:30 p.m.)

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