First County Bank Spotlight – Santa Palomino

Get to know Santa Palomino, Assistant Branch Manager at our Westport Branch and Digital Ambassador.

Tell us a little about yourself!

Originally from Peru, I came to the United States with my family when I was 16. For over 17 years I have been part of the First County Bank family, starting as a teller at our West Main Branch in Stamford and working my way up to being an Assistant Branch Manager at our Westport location.

I have a 19-year-old son Brandon, who is my greatest accomplishment. He is such a good kid – he’s in college, works, enjoys cooking and still spends quality time with me.

When I am not working, I am usually spending time at my church where I am an active member or packing my bags for my next trip as I enjoy traveling.

What is your secret talent you’d like to share so we know more about you?

I would say my secret talent is that I consider myself gifted at party planning and décor. I have planned weddings, showers and parties for my family and friends. I have a close eye for detail and love seeing how the finished product brings joy and happiness to others around me. I also love spending time in my garden during the warmer months, planting fresh vegetables and flowers every spring.

What is your favorite part of your role with First County Bank?

My favorite part of my role as an Assistant Branch Manager and Digital Ambassador is when my customers leave happy and satisfied, after the service I provided. I also enjoy receiving positive feedback from my customers when they share how appreciative they are after working with me. I often hear from my customers that I really “streamlined the process, making it easy and smooth as possible”.  Building trust and developing relationships with my customers is an important part of my role, and it’s even more rewarding when they refer their family and friends to me.

Do you have a favorite First County Bank moment? This can be any moment at the Bank that has made an impact on your life. 

Any chance I get where I can interact and help my customers are my favorite moments. I also work with such a great team at the Westport branch, making it a joy to come to work every day.

What can Customers come to you for?

My customers can come to me with their banking questions to help them reach their financial goals. As a digital ambassador I can also help my customers with our digital products and services, like how to make a mobile check deposit or set up online bill pay.