First County Bank Spotlight – Sophia Jean

Get further acquainted with Sophia Jean, Assistant Branch Manager at our Norwalk- Main Avenue branch and Digital Ambassador.

Tell us a little about yourself!

I am a resident of East Norwalk and have been an employee of First County Bank for almost 7 years now…wow, time flies. When I first came to the bank I started as a part-time teller and quickly worked my way up to being an Assistant Branch Manager. In my free time I enjoy spending time with my friends, my family (I have two sisters, middle-child here), and traveling.

What is your secret talent you’d like to share so we know more about you?

Not sure if this is a secret talent, or more of a hobby, but I love a good DIY project. From creating personalized event boxes for baby showers, holidays, etc., to home improvement projects like interior decorating, I seem to have a good eye for styling trends.

What is your favorite part of your role with First County Bank?

My favorite part of my role as an Assistant Branch Manager and Digital Ambassador are the daily interactions I have with my customers. Although every day is different, my mission of helping my customers with their financial needs, while deepening the relationships I have with them remains the same.

Do you have a favorite First County Bank moment? This can be any moment at the Bank that has made an impact on your life. 

My favorite First County Bank moment has really been every new opportunity presented to me. About seven years ago I was a part-time teller, and today I am an Assistant Branch Manager. With each new opportunity I took on, I’ve gained a wealth of knowledge to be a proud, trusted advisor to my customers.

What can Customers come to you for?

Whatever financial needs my customers have, I am here to support them. From applying for a HELOC, to setting up a new Business account, or even getting onboarded with our Online and Mobile banking tools – if my customers have questions, I have the answers.