Privacy Policies

In the normal course of our business, we may request or receive social security numbers from customers, employees, job applicants and others. At First County Bank, we are concerned about privacy and appreciate the fact that social security numbers deserve special protection. As a result, we have implemented policies and procedures which are designed to: (1) protect the confidentiality of social security numbers, (2) prohibit unlawful disclosure of social security numbers, and (3) limit access to social security numbers.

First County Bank (“we,” “our”) is entrusted with your sensitive financial data. First County Bank respects the privacy of our customers (“you,” “your”) and is committed to treating customer data responsibly and protecting your privacy. This Online Banking Privacy Disclosure outlines how we collect, use, disclose, and safeguard your data when you visit our website or use First County Bank provided online banking services. “Online banking services” is intended to refer to our website, First County Bank branded social media sites, online banking, mobile banking, loan origination systems and other electronic means by which we provide products and/or services directly to you. By using our online banking services, you acknowledge and agree to the practices described below.

Data We Collect

Personal Data: When you visit or use our online banking services, we may collect personal data from or about you including your name, email address, mailing address, telephone number(s), account numbers, username. We may also collect payment card data, tax identification numbers, driver’s license numbers (or comparable) when you provide such data while using our online banking services and where we believe it is reasonably required for ordinary business purposes.

Non-Personal Data: In addition to the personal data described above, we may collect certain data about your use of our online banking services. For example, we may capture the IP address, Browser type, Operating system, Referring URLs, Pages viewed, Device data, Cookies and tracking technologies. If you have enabled location services on your mobile phone and agree to the collection of your location when prompted by the location services, we will collect location data when you use the location services even when the app is closed or not in use; for example, to provide our fraud detection services. If you do not want us to collect this data, you may decline the collection of your location when prompted or adjust the location services settings on your device. If you initially consented to the collection of geo-location information through the Services, you may subsequently stop the collection of this information and “Opt Out” of Location Tracking at any time by changing the preferences on your mobile device. Please note, however, that if you withdraw consent to our collection of location information, you may no longer be able to use some features of the App.

Other Sources of Information

We may also collect information about you from additional online and offline third-party sources, such as credit reporting agencies. We may combine this information with the personal and other information we have collected about you. See How We Use Your Data below for information as to how tracking technology data is used.

How We Use Your Data

We use the data discussed above in the following ways:

• Process transactions and manage your accounts.
• Communicate with you about your account and our services.
• Detect and prevent fraud.
• Comply with legal and regulatory requirements.
• Provide, maintain, and improve our services.
• To authenticate you and personalize your online banking experience.
• Performing analytics concerning your use of our online banking services, including your responses to our emails and the pages and advertisements you view.

How We Share Your Data

Please see our Privacy Policy Disclosure Notice at https://firstcountybank.com/documents/Privacy_Policy.pdf for details about how we use and share your data.

Additional Information

Data Security: We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. Despite our efforts, no security measures are completely
secure.

Changes to Online Banking Privacy Practices: We may update this disclosure from time to time. We will notify you by revising the effective date in the footer of this disclosure maintained on our website. We encourage you to visit our website to review this disclosure periodically.

Third-Party Links: Our online banking services may contain links to third-party websites or software platforms. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies.

Children’s Online Privacy Protection Act (COPPA): Our online banking services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

We value our customer relationships and want you to understand how we use the data you provide online and our commitment to ensuring its privacy. If you have any questions about how we protect your private online data, please do not hesitate to call us at (203) 462-4400 (Monday through Friday, 8:30 a.m. to 4:30 p.m., excluding bank holidays)

At First County Bank, we value our customer relationships. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any further questions about how First County Bank protects your confidential information, please do not hesitate to call us at (203) 462-4400.